Shipping Policy
Customer-Friendly Shipping Policy
Free Standard Shipping:
We offer free standard shipping on all orders, with no minimum purchase required.
Processing (Roasting and Packaging) and Delivery Time:
Orders are typically processed and ready for shipment within 3-5 business days. Once shipped, the delivery time is also 3-5 business days, depending on your location.
Order Confirmation:
You will receive an email confirmation once your order has been shipped, along with a tracking number to monitor its progress.
No-Hassle Adjustments:
If you need to change the shipping address, contact us as soon as possible. We'll make the change with no extra charge, as long as the order hasn’t been shipped. Orders can be canceled without penalty if the request is made before the order is shipped.
Lost or Delayed Packages:
In the rare event of a lost or delayed package, contact our customer service team. We will assist you in locating your package or send a replacement at no additional cost. Please note, we are not responsible for delays caused by shipping carriers, but we will help resolve any issues that arise.
International Shipping:
International shipping is available. Shipping costs and times will vary based on the destination. International customers are responsible for any customs and duties that may apply.
Satisfaction Guarantee:
Your satisfaction is our priority, if you have any concerns or issues with the shipping process, please reach out to us. We are committed to ensuring a seamless and satisfying experience.
Free Standard Shipping:
We offer free standard shipping on all orders, with no minimum purchase required.
Processing (Roasting and Packaging) and Delivery Time:
Orders are typically processed and ready for shipment within 3-5 business days. Once shipped, the delivery time is also 3-5 business days, depending on your location.
Order Confirmation:
You will receive an email confirmation once your order has been shipped, along with a tracking number to monitor its progress.
No-Hassle Adjustments:
If you need to change the shipping address, contact us as soon as possible. We'll make the change with no extra charge, as long as the order hasn’t been shipped. Orders can be canceled without penalty if the request is made before the order is shipped.
Lost or Delayed Packages:
In the rare event of a lost or delayed package, contact our customer service team. We will assist you in locating your package or send a replacement at no additional cost. Please note, we are not responsible for delays caused by shipping carriers, but we will help resolve any issues that arise.
International Shipping:
International shipping is available. Shipping costs and times will vary based on the destination. International customers are responsible for any customs and duties that may apply.
Satisfaction Guarantee:
Your satisfaction is our priority, if you have any concerns or issues with the shipping process, please reach out to us. We are committed to ensuring a seamless and satisfying experience.